Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

I don’t usually post reviews but I do give a lot of credit to the team that helped me out during the COVID-19 pandemic. I unfortunately lost my job due to the Coronavirus and because of that, I had to relocate quickly which means I have to deal with the struggles of moving and informing my property manager. Samantha, one of the property managers of Orca Reality, was incredibly understanding and helpful. She made sure I was heard and informed from the first call until the date of final inspection. She even went above and beyond to check in with me to make there weren’t any loose ends. Samantha’s one of the good ones. In a time like this, I was really happy I picked my home with a management company that was willing to help while I was down. Thank you Samantha and Orca team! ~ Christina R
I owned a condo and had entrusted it to a realtor I knew to rent it out. However, after several months with very few viewings, I started to get worried. That’s when I met Christine and decided to work with her instead. She approached everything with confidence and reassured me that she would find a tenant within two weeks. Christine listened carefully to all my requirements and worked hard to show the property, always keeping me updated without delay. Soon, we received several applications, and in just ten days, she successfully secured a tenant who met all of our conditions. She is passionate, professional, and has the ability to balance the needs of both landlords and tenants. Most of all, I truly admire her prompt and responsible approach to every aspect of her work. I am deeply grateful to Christine once again for her dedication and outstanding service. ~ seo-jung c
I saw Christine's YouTube channel and contacted her to rent a new property. She sent out the company's photographer on walk-through day in Gilmore Tower 1. Her advertising got many applicants, and then she discussed with me all the time. She found a good tenant without any viewings a week before the completion date. Orca has a tenant screening system. Christine did reference check to find a qualified tenant. We met together to discuss all the terms and conditions, and she gave detailed explanations to me and the tenant at the time of contract. So, I was very satisfied and grateful for her service! ~ Jae S
Thank you Michael, Afrouz, Jhenny & Orca Team in finding me a great tenant & securing all the necessary documents, fact checking, & all the background work needed to ensure I would get the right tenant for my rental condo in Vancouver. All the information provided, & the videos by Michael were very informative & loaded with great information. Afrouz was very hands on & kept me informed every step of the way, throughout the placement process. I highly recommended Michael, Afrouz & Team & would definitely hire them again. Thank you for a job well done! ~ Julie H
Seaberry Estates have been dealing with ORCA for the last four years as agents for our rental properties. In every aspect they have offered a fantastic service. They are always very prompt in responding to emails or any issues we have had, and when there have been a 'crisis' their attention to detail and dedication to resolving the issues has been superb. Our 'go to' ORCA representative is appreciated not only by the landlord (us!) but by our the tenants. We have no reservations in recommending their services. ~ Jayne S
We had a fantastic experience with renting our new apartment with Orca realty. I am especially grateful to Kamil for all his help with getting us organized to move. He was fantastic and efficient during our home inspection. He was also very easy to communicate with and always responded quickly. The onboarding software they use is great to help you keep track of all the requirements of moving! Thank you for all your help Orca Team! We are so excited for our new home! ~ Ritual K
Great service – Professional, Honest, Flexible, and understanding. It’s a pleasure working with Orca’s Property Management team. They have great knowledge of the market, and their service is friendly and flexible to work with customers hours. I would recommend Orca Realty for any service that is applicable to your needs. My requirement was for Orca to find me a tenant; however, my property was sold before a good tenant was found. Overall, the service was excellent throughout the entire process. ~ Damon K
I have just signed a lease on a property I love and am so grateful to Song and Stanley for being so professional and helpful. The property was clean, well cared for and exactly as advertised. The process was stress-free and Song and Stanley were responsive to all my concerns and questions. I will come back to write another review after I've moved in and lived there for a while, but my experience to date with Orca was 5-star positive! ~ Julie G
We recently used Orca Realty's placement services to help us find a tenant for our apartment. After trying to rent it out ourselves for more than a month without any success, they found a tenant in just a week! Kamil and the whole team were professional, helpful and very responsive throughout the entire process. We were really happy with their services and wish we had used the service earlier. ~ Somaye N
I had the pleasure of working with Song Lin with Orca Realty for Tenant Placement. Song was very professional, efficient, competent, patient, and generous with his time. He conducted the entire process effortlessly, taking away the stress that can be involved with tenant placement.I would strongly recommend Song to anyone who wishes a worry free process. ~ Alida M
If you're looking for someone to manage all your real state needs, look no further: the team at Orca Realty is simply the best!! They have been managing my property for the past year; their team is always on top of any requirements and their service is impecable. Special thanks goes to Jhen, Petr and Afrouz for their professionalism!! ~ CLAUDIA L
I had a great experience with ORCA Realty. Their team was extremely helpful and responsive throughout the entire process. Everything moved very quickly after I applied, and they guided me every step of the way. Whenever I had questions, they replied promptly and professionally. I truly appreciated their excellent service! ~ Nahid H
Samantha was so amazing to work with. I was extremely stressed with having to find an apartment to live in on such short notice, but she went out of her way to find something that met all of my needs. She took such time and care to ensure I was a happy costumer. I highly recommend working with her at Orca! ~ Melissa D
Finding a place to rent in Vancouver was so stressful but I am grateful that I came across Kamil at Orca Realty. He is a kind, professional and positive human being. He answered any questions and concerns I had in an efficient manner. I am so happy in my new home. Thank you Kamil and the rest of the team at Orca Realty! ~ Danira S
We had a very pleasant experience working with Hannah to find our new home. She is very responsible and professional. She made the whole process seamless and stress-free. We actually had a lot of fun together. We would highly recommend Hannah to anyone who`s looking for a new home. Thank you so much, Hannah! ~ Karolína P
I’ve been renting from orca from nearly one year now and I’m very satisfied with how everything has been presented so far. Renting was simple and objective, as well as organizing the pick up of the keys and moving in. Hannah is very helpful and friendly; she responds very quickly whenever I reach out and is very reliable. I highly recommend it. ~ Luciana G
I have never posted reviews before but I do give a lot of credit to Shawn that he helped us a lot to lease our apartment . He is so kind ,helpful,professional ,punctual and quick response to our phones and emails. We are very happy to deal with him and will not hesitate to recommend him and this company in the future! ~ Yixin L
We dealt with both Song and Samantha when working towards leasing our new home. Both of them where incredibly professional and punctual, replying to my many texts and emails. We are so happy to have secured our new home thanks to them. Would recommend 100% using Orca in the future. ~ Colin S
First time using a property management company, so far nothing but good things when dealing with Orca. Nara is amazing, she’s prompt, answers my questions and concerns, and helped guided me with the process. Kimia T was also pleasant to work with too. ~ Max v
Looking for a rental home is never easy! Mike Xu from Orca made our experience enjoyable and without stress. He was extremely patient, honest, professional and most importantly, he listened to our needs and never compromised nor tried to pressure us. Highly recommend him and Orca! ~ Jon C
Diane did an amazing job connecting us to our dream home rental. She handled communications effectively and was an excellent liasion between us and the landlord. She slso helped us negotiate for an excellent rental price. 100% recommend, couldn't be happier! ~ Joshua L
I recently moved into a new home managed by Orca realty . Samantha and Mike were rockstars throughout the entire process . From my showing , lease signing, to my move in - they both really took the time to explain everything thoroughly and I felt at ease the whole way. thank you Orca realty! ~ Laura B
It was great experience with the Orca realty, especially with Kamil, the property manager. He was really professional, competent, and communicative. I highly recommend to work with Kamil and the Orca realty if you want to find a good realty company. ~ Jaesung Y
I have worked with Peter from Orca for the past few years and overall we had a pleasant experience renting our property through them. Their communication was clear and timely which made the process smooth and stress free. Thank you ~ tara p

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